Our team will manage servers remotely with the support of on-site resources. Services will cover Hardware Trouble Shooting, Administration, Patch Management, OS hardening, Server Performance Reports like Memory Utilization, Disk IO, CPU utilization, Network utilization, Manage Active directory User groups and profile and any other custom requirements of clients. We supply and install tower, rack and blade servers and are authorized partners for Intel, HP, Dell and Lenovo. Our solution special will work with you to configure right sized configurations. We also offer servers on rent.

The services will cover all active and passive components for providing Network Performance Monitoring and Administration. Identification, Investigation and Troubleshooting, Escalation where necessary, Configuration Management, Quality of Service, Configuring new links, maintaining list of all used and unused IP addresses, Upgrade IOS, Document Changes, Tagging and Labeling for easy identification and troubleshooting and any other custom requirements of clients.

Managed Security Services will cover Firewall / IPS / IDS/ VPN, Unified Threat Management Services, End-point Security, Identity and Access Management, Periodic Reporting, Configuring Alerts and any other custom requirements of clients.

Managing Disk based and Tape based back up, adherence to back up policy, software driven automated back up, periodic full back up, off-site storage and any other custom requirements of clients. We have exposure to NAS and SAN technologies and have implemented in critical sectors like banking and datacenters and have installed solutions from Intel, HP, Dell, Lenovo and Netgear.

Maintaining database of the various vendors with details like contact person, telephone nos., escalation matrix, response time and resolution time commitments etc., Logging calls with vendors, Co-coordinating with the vendors to get the problems resolved, Co-coordinating with vendors for IT related commercials, Escalating problems, if required.

Maintaining database of IT assets, Desktops, Laptops, Servers, Printers , Modems, Scanners, Switches, Routers, etc., record and maintain the details for all the IT assets like serial number, asset code, installation date, expiry date, department and hardware configuration details, Classification of the assets and asset tagging to be done for all the IT assets, Record of new machines, movements and changes in configuration, etc.

We deal in a wide range of peripherals – Laser Printers, Multi Function Printers, Dot Matrix Printers, Blue Tooth Printers, Scanners, Projectors, TVs, Plotters, Large Format Printers and Plotters.